Last updated: October 12, 2026
Acceptance
By using this website or the Congora platform you agree to these terms. If you use Congora on behalf of an organization, such as a developer, community operator or club, you accept them for that organization and confirm you are authorized to do so.
The service
Congora provides software for managing residential compounds, business complexes and clubs: a branded app for residents, members and tenants, and dashboards and workflows for management teams. The features available to you depend on your organization’s agreement with Congora. Where that agreement differs from these terms, the agreement applies.
Accounts
Keep your login details confidential and tell us or your community operator straight away if you think someone else has used your account. You are responsible for activity under your account. Community operators decide who gets access and with which role.
Acceptable use
Do not misuse the platform: no attempts to gain unauthorized access, interfere with its security or operation, upload harmful code, or use it to break the law or the rights of others. We may suspend access that puts the platform, its users or their data at risk.
Payments
Service fees, rent, bookings and other charges paid through the platform are set by your community operator, not by Congora. Payments are handled by third-party payment providers under their own terms. Questions about a charge or a refund should go to your community operator first.
Content and data
Your organization keeps ownership of the data it puts into Congora. We handle personal data as described in our Privacy Policy. The Congora name, logo, software and website content belong to Congora and may not be copied without permission.
Availability
We work to keep the platform available and secure, but we do not promise it will be uninterrupted or error-free, for example during maintenance or events outside our control.
Liability
To the extent the law allows, Congora is not liable for indirect or consequential losses, such as lost profits or data, arising from use of the website or platform. Nothing in these terms limits liability that cannot be limited by law.
Governing law
These terms are governed by the laws of the Arab Republic of Egypt, and the competent courts of Cairo have jurisdiction over any dispute, unless your organization’s agreement with Congora says otherwise.
Changes and contact
We may update these terms and will post the new version on this page with a new date. Questions: sales@congora.com or +20 110 204 2220.